top of page

Hardware Warranty

Please complete the form on the right to apply warranty for your purchase with us.

Please keep a copy (digital or hardcopy) of your receipt. 

Any questions, please contact us via the contact form.

We do not service out of warranty items from Peplink

TGN Product Warranty Page

Thank you for submitting your warranty registration

Hardware Warranty Support

It is not the responsibility of TGN to conform products to the configuration requirements of third-party devices and services.
TGN reserves the right to deny support to requests considered out of scope. This includes, but is not limited to, the following:

  • Manual tuning anything outside of an network interface. 

  • Identify hardware or software architecture

  • Third-party product or service compatibility

  • Troubleshooting that extends beyond industry best-practice guidance 

  • Configuring site-to-site VPNs with third-party gateways

  • Firewall, routing, traffic, or VPN tunneling rule creation

  • Network security threat verification

  • device adoption or configuration

  • Identifying network devices or services preventing

  • Regaining access to devices (No Hacking)

bottom of page