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Hardware Warranty
Registration

Please complete the form on the right to apply warranty for your purchase with us.

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Please keep a copy (digital or hardcopy) of your receipt. 

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Any questions, please contact us via the contact form.

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We do not service out of warranty items from Peplink

TGN Product Warranty Page

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Thank you for submitting your warranty registration

Hardware Warranty Support

It is not the responsibility of TGN to conform products to the configuration requirements of third-party devices and services.
TGN reserves the right to deny support to requests considered out of scope. This includes, but is not limited to, the following:

  • Manual tuning anything outside of an network interface. 

  • Identify hardware or software architecture

  • Third-party product or service compatibility

  • Troubleshooting that extends beyond industry best-practice guidance 

  • Configuring site-to-site VPNs with third-party gateways

  • Firewall, routing, traffic, or VPN tunneling rule creation

  • Network security threat verification

  • device adoption or configuration

  • Identifying network devices or services preventing

  • Regaining access to devices (No Hacking)

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